To clear cache for the FlashAcademy Dashboard you will need to do this on your web browser.
Please note: instructions and screenshots depict an up-to-date Google Chrome browser, which we recommend running our WebApp on. The steps to clearing cache on other browsers may vary.
Go to the three vertical dots located to the right of the URL bar (top right corner).
Click the three vertical dots and select Settings.
Scroll down to Privacy and Security.
Select Clear browsing data.
Please ensure the time frame is set to All Time.
Next, select the blue Clear data button.
This will clear your cache and may resolve any issues with access.